Mark’s Gym | Frequently Asked Questions

Have a question about how things work at Mark’s Gym? Our FAQ section brings together the answers to the most common queries about classes, memberships, facilities, and what to expect when you train with us. If you can’t find what you’re looking for, our team is always here to help.

How Do I Sign Up?

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Go to marksgym.clubright.co.uk, create an account and then select “Start new Membership”. From here you will be able to view all our membership options and select the one that suits you best. We suggest downloading the ClubRight App for ease of use.

Are day passes available?

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Yes. We have one-day, seven-day and one-month passes available. To sign up to one of these go to marksgym.clubright.co.uk, create an account and select “Start new Membership”. From here you can select the pass you need.

Do you offer family and couples memberships?

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Yes. We offer couples and family memberships, these can all be viewed via the “Start New Membership” option . To start a couples or family membership, all parties will need to create an account on markgym.clubright.co.uk, only ONE person should take out the membership, you will then need to contact us so that we can link all the accounts you would like included on that membership.

What are your opening times?

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Mark’s Gym is open 24 hours a day, 7 days a week, including bank holidays. Whilst there may not always be staff on-site, CCTV monitoring is in place.

How do I access the gym?

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Once you create an account you will be assigned a 6-digit membership number. This will act as your access code for the keypad on the right-hand side of the main door. You can view your membership number in the ClubRight App, it will appear above your profile picture on the top, left tile of the home-screen. For those on off-peak or weekend warrior memberships or code will only work during the hours specified on your membership plan. For non-members attending Mark’s Gym Classes your membership number will be active for the 15 minutes prior to the start of the class.

Where is Mark’s Gym Located?

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We are located on Winkleigh Airfield, in the yard next to Jonsey’s Cafe. Our address is Mark’s Gym, Unit 2, The Airfield, Bedwell’s Yard, Winkleigh, EX19 8EZ. Free parking is available on-site.

Do I need an Induction?

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It is not mandatory to have an induction. However, we do offer inductions at no extra charge. If you would like to arrange one, please message us and we will arrange a convenient time for one of the team to meet you. If you would like a personalised programme please see Personal Training details below.

Is Personal Training available?

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Yes. We have a variety of Personal Training options available, from one-off sessions to get you started to regular, ongoing support. For more information and to book Personal Training please contact Becky directly on 07809 025795. Personal Training is available to non-members, as long as a day pass is purchased.

Do you offer group classes?

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Yes. We have a comprehensive programme of group classes including: Cycle, Circuits, Strength & Conditioning and HIIT. You can view our full class schedule and book you space by going to marksgym.clubright.co.uk and selecting “Make a Booking”.

Do I need to be a member to attend group classes?

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No. Classes are open to both members and non-members. To join a class as a non member go to marksgym.clubright.co.uk, create an account and select “Make a Booking”. Your 6-digit membership number will be active as your access code to get in the gym for the 15 minutes prior to the start of the class.

Is WiFi available in the gym?

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Yes. The login details can be found on the sign on the outside of the gym to the right-hand side of the main door.

How do I contact Mark’s Gym?

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The easiest way to get in touch is through our social media. We are @Mark’s Gym Winkleigh on Facebook or @marksgym.winkleigh on Instagram. Just drop us a Direct Message and one of the team will get back to you as soon as possible. Alternatively, you can email us at Marksgym.winkleigh@gmail.com.

Can I share my access code with someone else?

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No. In fairness to all members we ask that you do not share your access code. Anyone found to have allowed someone to access the gym with their code, or held the door open for a non-member will have their membership terminated immediately.

How do I cancel my membership?

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Monthly memberships can be cancelled at any time. Should you wish to cancel your membership please contact us and inform us the date you wish to cancel your membership from. Your membership will remain active until the end of the last month paid for (e.g. if notification of cancellation is received on 4 November your membership will end on 30 November). We also advise that you cancel any Direct Debit set up for your membership. Please note that if your direct debit is cancelled or a payment fails WITHOUT us receiving notification of membership cancellation this will continue to accrue debt owing to Mark’s Gym.
Annual memberships paid in advance will automatically finish at the end of the stated term if not renewed. No refunds can be issued for annual memberships paid in advance.

Have more questions?

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Gym Location:

Mark’s Gym, Unit 2, The Airfield,
Bedwell’s Yard,
Winkleigh, Devon.
EX19 8EZ

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Contact

07701 313715

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Email:

marksgym.winkleigh@gmail.com

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